Crisis Response

The key differentiator between all the risk management solutions available is the Crisis Response Consultants that the insurers provide following an incident. The quality and expertise of these advisors varies considerably, particularly in terms of resources, skills and experience. Having access to the most appropriate consultant will not only impact the outcome of an incident, but also any subsequent liability. SCR assesses each client’s specific requirements and exposures and ensures that they have a tailored service from the most appropriate Crisis Response Consultant.

To provide a comprehensive package, SCR has included an essential response service to both W&T PA and K&R policies. The differences are identified below:

War & Terrorism Personal Accident Crisis Advice and Temporary Security Measures

  • Crisis management advice and temporary security measures in response to:
    • Bomb find/explosion
    • Armed attack
    • Disappearance of an insured person
    • Detention of an insured person
    • Civil commotion as a result of riots, rebellion, insurrection, coup d’etat, murder or assault and/or terrorist activity
  • Advice may include but is not limited to:
    • Bomb identification training
    • Search awareness
    • Incident management
    • Investigations
    • Incident trend analysis
    • Liaison with government and/or aid agencies teams
    • Liaison with emergency services
    • Vulnerability surveys
    • Threat analysis
    • Protective advice
    • Psychological assessment and advice
    • Re-education of personnel
    • Crisis response advice
    • Confrontation/armed aggression
    • Close protection
    • High risk evaluation
    • Communication advice
    • Security re-evaluation post incident
    • Security relocation advice
    • Contamination and containment advice

Kidnap & Ransom Crisis Advice and Temporary Security Measures

The aim of the kidnap response is to provide a professional crisis response advisor within 24hrs of notification to assist the client’s safe release of the victim through controlled negotiation. The role of the advisor is to guide the client through the negotiation process by making recommendations and assisting the client to implement their decisions.

For more detailed information, please contact us on contactus@scr-ltd.co.uk